Privacy Policy

Your information, handled with care.

This policy describes how COSTCKO collects, uses and discloses personal information when you visit costcko.com, order or contact us.

Information we use

We collect contact, billing, shipping and order information; payment status and transaction details; messages you send us; and device and usage information where enabled. Payment credentials are handled by payment providers.

Why we use it

We use information to process payments, fulfill orders, support customers, manage returns, prevent fraud, secure our services and meet legal obligations. Where permitted and consistent with your choices, we use it to improve services and send marketing. Use the unsubscribe link in marketing emails; essential order messages may still be sent.

Service providers

Shopify hosts our store. Payment processors, fulfillment providers, carriers and other necessary vendors process information to operate it. Analytics and advertising providers may receive device and interaction information where enabled, subject to applicable consent and privacy choices. Information may also be disclosed to meet legal obligations or protect rights and security.

Cookies & choices

Cookies may support shopping, preferences, analytics and advertising. Use available cookie controls and browser settings to manage choices. We honor recognized opt-out signals where legally required. You can also visit Your Privacy Choices.

Retention & international processing

We retain information as reasonably necessary for order support, accounting, disputes and legal compliance. Providers may process information outside your country using safeguards where required. We use reasonable security measures; no online transmission is completely secure.

Your rights

Depending on your location, you may request access, correction, deletion or a copy of your data, withdraw consent, or opt out of certain processing. Email support@costcko.com; identity verification may be necessary. Applicable rights to appeal or complain to a privacy authority remain available. Our store is not directed to children under 13.

Questions & updates

We may update this policy as practices change and provide notice where required. Contact support@costcko.com for privacy questions.