Terms of Service

Clear expectations for shopping with COSTCKO.

Using our store

These terms apply to use of costcko.com and purchases from COSTCKO. Provide accurate information and use the site lawfully. You must be legally able to enter a purchase agreement or have appropriate permission.

Products & orders

Review product details, sizing and the checkout total before ordering. Screen colors can differ. Payment must be authorized before fulfillment. If an item is unavailable, a material listing error occurs, or payment or fraud concerns arise, we may decline or cancel the order and refund amounts charged for canceled items. We will not charge a higher price or substitute a materially different item without your agreement.

Prices & promotions

Currency, shipping charges, payment methods and taxes collected by us are shown at checkout. Promotions follow their published conditions; checkout confirms eligibility and permitted combinations. Changes do not affect accepted orders retrospectively.

Delivery & returns

Read our Shipping & Delivery and Returns & Refunds pages. Contact support@costcko.com promptly for order changes; changes may not be possible after fulfillment or dispatch.

Content & third parties

Content owned by or licensed to us is protected by applicable intellectual property law. Third-party trademarks remain the property of their owners. External services have their own terms and privacy practices.

Your rights & questions

Nothing in these terms excludes mandatory consumer rights or liability that cannot lawfully be limited. Terms in effect when an order is placed apply to that purchase unless a change is legally required or agreed with you. For questions or disputes, email support@costcko.com.